How quickly will my dedicated machine be online?
Most orders are fulfilled within 1 day, usually a few hours after ordering. During this setup period we test the server to verify all components are functional and network resources are consistently...
View ArticleWhat if I experience problems during setup?
We want to ensure you are happy with the equipment setup. During the first 48 hours that your account is active with us all support inquires are free of charge. This gives us time to work out any...
View ArticleHow does remote reboot work?
We will provide you with a login and password to an APC Masterswitch PDU. In the event that your server locks up, You can use this device to reboot your server directly from the power strip located in...
View ArticleHow do I access my machine remotely?
MAC COMPUTERS: To connect via a mac, we recommend opening Safari & typing your IP address as follows — vnc://xx.xxx.xxx/ You can create a shortcut to this address by opening Safari, type...
View ArticleDoes Mac Mini World offer DNS services?
We recommend using your registrar’s name servers. If you are unable to do this, we offer DNS services to current clients for a monthly fee. – Back to FAQ Section –
View ArticleProxy Server for Mac OS X
Running your own proxy server is a great way to ensure reliable US region connectivity without risk of the blacklist from bad actors. All of your data is 100% secure so you don’t need to worry about...
View ArticleHow tough is the Protection of OS X Firewall?
Newer versions of Mac OS X are set with two diverse network firewalls. A firewall can be software mounted on the computer or a hardware modem like a router. Its primary function is to guard your...
View ArticleAdding Multiple IP Addresses in Mac OS X
While the mac mini only has a single Ethernet interface, it is possible to assign more then one IP address. To achieve this you simple need to create a second Ethernet entry. Within System Preferences...
View ArticleDo I have full administrative access to my machine?
Yes! Both dedicated and colocation hosting clients are given complete administrative access and control of their machine. Your Mac Mini or Mac Pro is 100% yours and is not shared with any other client....
View ArticleDo you charge for support?
Initial support is free for the first 48 hours after setup. If needed we also always provide free basic connectivity support to determine why your Mac Mini or Mac Pro is unavailable. All hardware...
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